Help desk specialists or technicians handle incoming requests and assist users in resolving technical hardware and software problems. They may also instruct users on basic software or computer functions, as well as prepare them for software updates and scheduled maintenance.
Help desk specialists can work in-house or for a third-party tech solutions provider, and they can often work remotely from home. Computer user support specialists earned a median annual salary of $56,550 in 2019, according to the Bureau of Labor Statistics (BLS), and employment in the field as a whole is expected to grow 8% through 2029.
We've identified eight companies to help job seekers find work as help desk specialists. Check out some of their most recent posts down below!
Empowered Education is a health and wellness platform that offers practitioner and coach education. Empowered Education gives students access to live events as well as online training programmes.
Advisor for Student Support
Senior Student Support Professional
Infolock provides advisory and consulting services that enable organizations to secure, optimize, and manage their data in an efficient and secure manner. Its data governance expertise assists clients in managing risks and maintaining control over their data.
Recent remote help desk positions:
Consultant for Technical Support
Kelly, a staffing firm that specializes in placing workers in a variety of industries, has pioneered workforce solutions in the staffing industry, connecting skilled workers with top businesses and Fortune 100 companies in a variety of industries.
Consultant for the Help Desk
Level 1 Support
Medix is a staffing and recruiting firm that works with companies in the healthcare, life sciences, and information technology industries. Medix leverages its extensive industry experience to provide comprehensive workforce solutions such as contract, contract-to-hire, and direct hire placement.
IT Service Desk
Analyst for the Help Desk
NTT DATA, a global IT innovator, specializes in system integration and networking system services for clients in the public sector as well as the automotive, banking, consumer products, education, energy, healthcare, insurance, manufacturing, retail, and wholesale industries.
Recent remote help desk positions:
Helpdesk Representative
Randstad is a global staffing agency and HR services provider that serves clients in a variety of industries, including finance and accounting, engineering, healthcare, information technology, human resources, legal, manufacturing, life sciences, and logistics.
Recent remote help desk positions:
Analyst for the Help Desk
Tier 2 IT Support Professional
Robert Half International, a professional staffing and consulting powerhouse, offers specialised financial recruitment services, with a focus on accounting and finance, technology, legal, creative, marketing, and administration.
Recent remote help desk positions:
Analyst for the Help Desk
Technician at the Service Desk
TaxJar is an accounting firm that assists small businesses in simplifying the sales tax process so that they can focus on growing their company. TaxJar is also an expert in ecommerce and application programming interface systems.
Recent remote help desk positions:
Analyst for the Service Desk
Workplaces are embracing remote work options more than ever before. According to a survey, the number of people who work remotely at least once a week has increased 400% since 2010. If you are interested in working from home, you will have many options.
Various tools and technologies have emerged over the last decade. As a result, the number of IT helpdesk support job opportunities has increased. According to one study, 99 percent of people would prefer to work remotely if given the option. In fact, nearly half of full-time office workers want to work from home. The rise of the pandemic Covid-19 has accelerated the trend toward remote work. Remote helpdesk support jobs are no longer a luxury in today's world; they are a necessity. Given the current situation, the trend for remote help desk work from home will continue to grow. Remote help desk support is currently popular. Thus, if you are considering working as a full-time or freelance help desk agent, this is an excellent opportunity to work from home.
All help desk support jobs from home require specific tools to function properly. So, have all of these tools at your disposal if you want to work efficiently from home.
Students must have strong computer skills as well as the ability to perform remote helpdesk tasks. Some of the fundamental skills that all candidates seeking a remote help desk position must possess include familiarity with both PC and Mac operating systems. Experience with network repair, the ability to communicate with all types of customers, good customer service skills, writing and editing skills, and computer knowledge are all desirable. All of these abilities can be obtained by enrolling in a good college/university. Completing any of these degrees will provide you with numerous opportunities for remote help desk jobs from home. Completing any of these degrees will open up doors to a plethora of opportunities.
Remote IT help desk positions require a high school diploma. However, if you want to advance in your career, a college or university degree is required. The degree must be primarily in IT or computer systems.
Remote desktop support is assistance in accessing a specific computer/device from another computer/device via networking or the Internet. It can grant remote access to the files, applications, and network resources associated with the device.
High-performance service desks provide simple tools that allow end-users to create tickets, track their status, and even self-resolve some repetitive issues, reducing overall ticket volume and saving the end-user valuable time.
While a formal education may aid in your job search, a college degree is not required to become a help desk technician. IT certifications will demonstrate that you have the necessary skills for the job. CompTIA A+ is a popular certification among help desk technicians.
If you want to move up into a more specialised field, the general rule of thumb is that you should stay in a helpdesk role for two to three years. That is, assuming you are using your current position as a stepping stone.
These certifications can lead to positions such as security administrator, security analyst, systems administrator, and network engineer. If you have these three certifications, identify yourself as a CompTIA Secure Infrastructure Specialist (CSIS)!
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Help desk specialists or technicians handle incoming requests and assist users in resolving technical hardware and software problems. They may also instruct users on basic software or computer functions, as well as prepare them for software updates and scheduled maintenance.
Help desk specialists can work in-house or for a third-party tech solutions provider, and they can often work remotely from home. Computer user support specialists earned a median annual salary of $56,550 in 2019, according to the Bureau of Labor Statistics (BLS), and employment in the field as a whole is expected to grow 8% through 2029.
We've identified eight companies to help job seekers find work as help desk specialists. Check out some of their most recent posts down below!
Empowered Education is a health and wellness platform that offers practitioner and coach education. Empowered Education gives students access to live events as well as online training programmes.
Advisor for Student Support
Senior Student Support Professional
Infolock provides advisory and consulting services that enable organizations to secure, optimize, and manage their data in an efficient and secure manner. Its data governance expertise assists clients in managing risks and maintaining control over their data.
Recent remote help desk positions:
Consultant for Technical Support
Kelly, a staffing firm that specializes in placing workers in a variety of industries, has pioneered workforce solutions in the staffing industry, connecting skilled workers with top businesses and Fortune 100 companies in a variety of industries.
Consultant for the Help Desk
Level 1 Support
Medix is a staffing and recruiting firm that works with companies in the healthcare, life sciences, and information technology industries. Medix leverages its extensive industry experience to provide comprehensive workforce solutions such as contract, contract-to-hire, and direct hire placement.
IT Service Desk
Analyst for the Help Desk
NTT DATA, a global IT innovator, specializes in system integration and networking system services for clients in the public sector as well as the automotive, banking, consumer products, education, energy, healthcare, insurance, manufacturing, retail, and wholesale industries.
Recent remote help desk positions:
Helpdesk Representative
Randstad is a global staffing agency and HR services provider that serves clients in a variety of industries, including finance and accounting, engineering, healthcare, information technology, human resources, legal, manufacturing, life sciences, and logistics.
Recent remote help desk positions:
Analyst for the Help Desk
Tier 2 IT Support Professional
Robert Half International, a professional staffing and consulting powerhouse, offers specialised financial recruitment services, with a focus on accounting and finance, technology, legal, creative, marketing, and administration.
Recent remote help desk positions:
Analyst for the Help Desk
Technician at the Service Desk
TaxJar is an accounting firm that assists small businesses in simplifying the sales tax process so that they can focus on growing their company. TaxJar is also an expert in ecommerce and application programming interface systems.
Recent remote help desk positions:
Analyst for the Service Desk
Workplaces are embracing remote work options more than ever before. According to a survey, the number of people who work remotely at least once a week has increased 400% since 2010. If you are interested in working from home, you will have many options.
Various tools and technologies have emerged over the last decade. As a result, the number of IT helpdesk support job opportunities has increased. According to one study, 99 percent of people would prefer to work remotely if given the option. In fact, nearly half of full-time office workers want to work from home. The rise of the pandemic Covid-19 has accelerated the trend toward remote work. Remote helpdesk support jobs are no longer a luxury in today's world; they are a necessity. Given the current situation, the trend for remote help desk work from home will continue to grow. Remote help desk support is currently popular. Thus, if you are considering working as a full-time or freelance help desk agent, this is an excellent opportunity to work from home.
All help desk support jobs from home require specific tools to function properly. So, have all of these tools at your disposal if you want to work efficiently from home.
Students must have strong computer skills as well as the ability to perform remote helpdesk tasks. Some of the fundamental skills that all candidates seeking a remote help desk position must possess include familiarity with both PC and Mac operating systems. Experience with network repair, the ability to communicate with all types of customers, good customer service skills, writing and editing skills, and computer knowledge are all desirable. All of these abilities can be obtained by enrolling in a good college/university. Completing any of these degrees will provide you with numerous opportunities for remote help desk jobs from home. Completing any of these degrees will open up doors to a plethora of opportunities.
Remote IT help desk positions require a high school diploma. However, if you want to advance in your career, a college or university degree is required. The degree must be primarily in IT or computer systems.
Remote desktop support is assistance in accessing a specific computer/device from another computer/device via networking or the Internet. It can grant remote access to the files, applications, and network resources associated with the device.
High-performance service desks provide simple tools that allow end-users to create tickets, track their status, and even self-resolve some repetitive issues, reducing overall ticket volume and saving the end-user valuable time.
While a formal education may aid in your job search, a college degree is not required to become a help desk technician. IT certifications will demonstrate that you have the necessary skills for the job. CompTIA A+ is a popular certification among help desk technicians.
If you want to move up into a more specialised field, the general rule of thumb is that you should stay in a helpdesk role for two to three years. That is, assuming you are using your current position as a stepping stone.
These certifications can lead to positions such as security administrator, security analyst, systems administrator, and network engineer. If you have these three certifications, identify yourself as a CompTIA Secure Infrastructure Specialist (CSIS)!
